Dispatch floor · Pipeline
Hand over the job, not just the question
Qingshan turns equipment-readiness know-how into a configurable digital employee: it watches awaiting-parts jobs, due services and cross-unit transfers, follows your SOPs, pauses for approval at key steps, and leaves a replayable trail.
Digital employees that actually get work done
Configure people-like roles, bind enterprise knowledge and tools, pause on high-risk actions, and replay every run.
Build digital employees
Persona, model, skills, tools, knowledge bases, SOPs, and connectors are all configured in the UI—runtime follows the catalog, not prompts in chat.
Role and persona
Name, model, and working style per employee.
Skills and SOPs
SKILL.md procedures and state-machine workflows, loaded on demand.
Soft delete and restore
Retire an employee without losing history.
Human-in-the-loop approval
High-risk actions pause mid-run. An approval card appears in the conversation; after a human decides, the employee continues.
Inline approval cards
Approve or reject without leaving the chat.
Tool and workflow gates
Cross-unit transfers and night dispatch wait for a person.
Audit trail
Every decision is recorded on the run.
Enterprise knowledge
Equipment, work orders, parts, and units live on one graph. Digital employees traverse it and cite sources.
Structured ontology
Business entities and relations stay queryable.
Multi-source retrieval
FAQ, product wiki, and RAGFlow in one runtime.
Source citations
Employees answer from real documents.
Connectors and tools
MCP connectors reach CRM and news systems. Built-in tools cover tickets, search, documents, and data analysis.
MCP stdio and npx
Attach external systems without a second backend.
Atomic tools
Search, documents, tickets, and analytics out of the box.
Resource center
Assemble skills and tools onto any employee.
Full-trace observability
Each conversation or approval resume is one run: model and tool I/O, latency, and tokens, ready to replay.
Run replay
Inspect thinking, tools, and tokens after the fact.
Long-memory isolation
Memory is scoped to user and employee.
Long-chat compression
Old turns fold into summaries without dropping the thread.
Staff a digital team around real military jobs
Start with the equipment readiness officer, then assemble battalion watch, workshop dispatch, and parts store from the same catalog.
- 01
Equipment readiness officer
Watch awaiting-parts jobs, due services, and cross-company transfers; propose repairs and wait for approval at key steps.
- 02
Battalion watch officer
Approve or reject cross-unit transfers and night dispatch in chat; every decision stays on the run.
- 03
Workshop dispatcher
Assign technicians from work orders, track repair progress, and pull the parts store when a job is waiting.
- 04
Parts store keeper
Check stock and replenishment cycles, raise transfers or urgent requisitions, and cite the source.
Frequently asked questions
What teams ask when they move from chatbots to digital employees.
Start the first shift
Every company will run its own digital employee team
Create roles, attach knowledge and tools, and put HITL and Trace in the loop from day one.
Configure employees. Approve the risky steps. Replay every run.